Own Organisation & Product / Service Knowledge

Best Practice Component: Own Organisation & Product / Service Knowledge

Best Practice Topic

Note: This sheet is completed automatically from your input to the individual capability sheets.

My Score

(0 - 3)

Can I show tangible evidence?

Best Practice Topic

Note: This sheet is completed automatically from your input to the individual capability sheets.

1

Main Competitors

I have identified the main competitors' products and services along with their relative strengths and weaknesses (I can summarise the relative differences and our advantages with competitor products in my KA).

My Score

(0 - 3)

Can I show tangible evidence?

2

Corporation Operations

I can explain what each of the operating divisions actually does and their relevance to me (I can discuss what they do and who they serve. I have identified operations I should be talking with).

My Score

(0 - 3)

Can I show tangible evidence?

3

Governance Structure

I can explain my corporations governance structure and name the key people (I can explain the Board and Committee structure and roles).

My Score

(0 - 3)

Can I show tangible evidence?

4

Corporate Values & Ethics

I can present with confidence my corporation's values (formal or informal) and our ethical requirements and expectations for internal and external relationships (I can discuss the values and ethics and define what is and is not acceptable).

My Score

(0 - 3)

Can I show tangible evidence?

5

Corporate Objectives

I can summarise the recent corporate performance and outline the performance objectives for the coming three years (I can outline the KPIs and measures and explain what this means for me).

My Score

(0 - 3)

Can I show tangible evidence?

6

Products & Services

I have a working knowledge of all our products and services  (I can discuss the full product and service range).

My Score

(0 - 3)

Can I show tangible evidence?

7

Key People Across The Business

For my Business Unit, I have identified the key people in each department with whom I should have a relationship (I can identify these people and my contacts).

My Score

(0 - 3)

Can I show tangible evidence?

8

Understanding Other Departments

I understand the roles and pressures on other departments within my Business Unit along with their expectations and perceptions my department (I can show how I am working to ensure efficient working relations and to meet these expectations).

My Score

(0 - 3)

Can I show tangible evidence?

9

Corporate Strategy

I can present an overview of the corporate strategy for the coming three years and its implications for me  (I can present and explain the strategy and explain what it means for me).

My Score

(0 - 3)

Can I show tangible evidence?

10

Corporation Structure

I understand my corporations' overall total structure and organisation including ownership and subsidiaries (I can present our corporate structure and organisation).

My Score

(0 - 3)

Can I show tangible evidence?

Total

0

Total percentage (%)

0%

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